Fenikss

Fenikss casino offers a €300 bonus.

How to claim and activate the welcome bonus

Below you will find information on how to claim and activate this fantastic bonus.
To start with, you need to create a casino account. To activate the bonus, you must deposit at least €10. You will then get a 100% bonus cashback of up to €300. This cashback is awarded to players who place bets and wager 30 x the deposit in specific casino games. Once you have received and activated the welcome bonus, you will have to place bets within 7 days otherwise the offer will expire. Not all casinos are able to re-issue the bonus, so watch out and do not miss your chance to try this casino with the special welcome offer. We strongly believe that this is a great opportunity that cannot be missed, but ultimately it is up to you whether to use this bonus or not. Make sure to carefully read the T&Cs of this offer before making a final decision.

Other bonuses

The casino looks after both new and existing customers. We recommend keeping an eye on updates and visiting the casino regularly to be in the loop. At Fenikss you can get a bonus for referring new customers. What does that mean? Every time you recommend the casino to your family or friends and they play on the website, you get a €10 cash prize. Sounds amazing, doesn’t it? All you have to do is tell your friends about this casino. Enjoy playing with friends and get bonuses!

The casino offers amazing slots, as well as a live casino. On Feniksscasino.lv you will find such software developers as GreenTube, Netent, and Novomatic. Fenikss provides over 450 games and this number is continuously increasing.

Classic games

There is nothing better than playing your favourite slots. Enjoy the best games from the most popular game developers. The average RTP exceeds 96%, which means that the slots have a high percentage of return to players. There is no filter option, however, the games are divided into the following categories:

• New games;
• Classic;
• Cashback;
• Bingo;
• Fruit;
• Lock&spin;
• Novomatic;
• Jackpot;

Live casino

In this casino you can play with a dealer, which guarantees maximum fairness and transparency and makes the game even more thrilling. However, bear in mind that you can only play for real money. Customers can play American, European, and French roulette.

Game developers

At Fenikss you will find many game developers, including some popular names, such as NetEnt, Novomatic, and GreenTube. However, it should be noted that Fenikss focuses primarily on Novomatic games due to their business relations. Try different games until you find your lucky one.

The registration process is not time-consuming. There are seven steps to complete in order to start enjoying the casino’s wide selection of games.

The following information is required:

• Personal code;
• Date of birth;
• First and last name;
• Gender;
• Nationality;
• Country.

You will then be asked to provide your phone number, user name, email address, and password. Next, you will be asked to set security questions and answers, followed by a preferred payment method. The next step is setting limits for your account. The final step is to confirm whether you want to receive newsletters via email and text messages and whether you agree for the company to use your information for marketing research purposes. You will also be asked to accept the T&Cs. Registration will take up to 5 minutes.

In addition, you will be required to go through the verification process by providing the following documents:

• ID, passport or driving licence;
• Proof of address;
• Payment order;

Additional documents may be requested, such as a source of income confirmation.

You can choose one or more of the below payment options to deposit money into your account:

The minimum deposit amount is €5.

How long does it take for payouts to be processed?

As you can tell from the above table, the quickest method is Trustly. However, you can choose any method that is more convenient and suitable for you. Bear in mind that bank transfers may take longer since many banks are closed during weekends and holidays. If you encounter any issues with deposits or payouts, contact customer support immediately.

A payout can be requested in the “Cash Withdrawals” section of your player’s account. Enter your payout amount and click the “Withdraw” button. The money will be transferred into your bank account within 1 day.

Fenikss has a mobile app available via iOS or Android. If you have an active lifestyle and are always out and about then this app is definitely made for you. You can play anytime, anywhere.

Anyone can end up in a situation that requires external assistance, which is why Fenikss provides customer support service. You are always welcome to get in touch with knowledgeable and accountable customer support agents, who will provide high-quality support asap. As part of their training, they have gone through all the T&Cs, including casino offers, which allows them to provide assistance with any issue related to Fenikss casino.

Contact customer support via live chat, email support@feniksscasino.lv or call +371 673 010 90. The customer support centre is available from Monday to Sunday 8:00 – 24:00. You can request support in any of the available languages: Latvian, Russian, and English.

Every gambling website in Latvia must be licensed. Fenikss has a licence, which is a clear indicator of its safety and trustworthiness. A random number generator is another proof that the casino practices fair play.

Responsible gambling is an important aspect for both a casino and its customers. It should be always kept in mind that gambling is just a form of entertainment and not a source of profit. When joining a new casino, be prepared for both winnings and losses. It is therefore important to only spend what you can afford. Do not get into debt or overdraft while trying to recoup the money lost.

If you feel like you have a problem with gambling, please speak to your family members or contact the gambling helpline. Contact “Spēles brīvība”, if you require help.

• Licence regulator: LGSI

Do you have any other questions or complaints in relation to this casino? Contact us – we will help!